Online Courses
Tailored To Your Workplace
Let's Find The Right Course For You
Let's Find The Right Course For You
Explore our wide range of online courses that offer a convenient and efficient way to acquire essential CPD. With the flexibility to learn at your own pace, our video-based e-learning courses are accompanied by online assessments to ensure your understanding of the topic.
Online Training:
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Our online courses are stand-alone and can be completed at a time that suits you.
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Duration
1 hour
Valid For
3 years
Delivery
-
Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Many managers find conducting appraisals a daunting task, often struggling with the process, knowing what to discuss, and ensuring the outcomes are genuinely beneficial. This can lead to missed opportunities for staff development and demotivation.
Our Online Appraisal Training Level 1 course simplifies this process. It provides a clear example of a typical job appraisal, guiding participants through the critical steps. The course covers the importance of correctly completing and monitoring staff appraisals, alongside practical methods for carrying them out effectively in the workplace.
By the end of this session, participants will approach the appraisal process with increased confidence and a positive mindset. They'll receive practical guidance on how to transform appraisals into constructive, positive experiences that support employee growth and contribute to overall team performance.
Duration
1.5 hours
Valid For
3 years
Delivery
-
Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
In many workplaces, traditional management styles can limit individual growth and innovation. Teams may struggle with perceived barriers or lack the confidence to tackle new challenges, impacting productivity and morale.
Coaching is a transformative process designed to unlock individual and team potential by dismantling barriers and overcoming obstacles. This Online Coaching Level 1 course empowers individuals and instils confidence, fostering a proactive "can do" attitude and a future-focused mindset within your workforce.
A key benefit is that a coach is not required to be an expert in the specific area being coached. The emphasis is firmly on understanding coaching behaviours and fostering individual ownership for improvement and development. This course equips participants with foundational coaching skills applicable across various workplace scenarios, enhancing communication and fostering a culture of self-driven growth.
Duration
45 minutes
Valid For
3 years
Delivery
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Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Poorly managed complaints can escalate quickly, damaging customer relationships, impacting reputation, and leading to time-consuming disputes. Teams may lack consistent processes or the confidence to de-escalate situations effectively, resulting in negative outcomes.
This Online Complaint Handling Level 1 course focuses on the fundamentals of effective complaint resolution, operating strictly within your organisation's established policies and procedures. It aims to equip staff with the skills to achieve the best possible outcome for all parties involved.
The course covers:
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Understanding the principles of effective complaint management.
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How individual actions and communication can resolve a situation efficiently and professionally.
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Strategies for maintaining a positive customer relationship even during a complaint.
As an online learning module, this course offers unparalleled flexibility, allowing individuals to complete the training at their own pace and convenience, without disrupting daily operations. It's a cost-effective way to ensure a large segment of your team gains essential skills in a consistent manner, fostering a unified and professional approach to customer feedback.
Duration
1.5 hours
Valid For
3 years
Delivery
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Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Unresolved workplace conflicts can significantly reduce productivity, damage team morale, and even lead to employee turnover or formal grievances. Many staff lack the confidence or specific techniques to de-escalate tensions effectively.
This Online Conflict Management Level 2 course provides essential strategies for navigating and resolving potential conflict situations in a calm and professional manner. It equips participants with methods and processes that facilitate peaceful conflict resolution, transforming potentially disruptive encounters into constructive outcomes.
The course covers:
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Identifying early signs of conflict.
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Effective communication techniques for de-escalation.
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Strategies for mediating disagreements respectfully.
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Understanding different conflict styles and how to adapt.
As an online learning module, this course offers exceptional flexibility, allowing your team to complete the training at their convenience. It's a highly cost-effective solution for upskilling multiple staff members, minimising disruption to daily operations while building a more harmonious and productive work environment.
Duration
2 hours
Valid For
3 years
Delivery
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Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Many workplaces handle substances that can cause harm, from everyday cleaning agents to industrial chemicals, making COSHH compliance a critical but often complex responsibility. Failing to meet these regulations can lead to serious health issues for employees and significant legal repercussions for the business.
Our Online COSHH Level 2 course provides comprehensive training on the Control of Substances Hazardous to Health (COSHH) regulations, including the latest Classification, Labelling, and Packaging (CLP) regulations. This programme clarifies the duties of employers and employees concerning any substance that might cause illness or harm.
The course covers:
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Identifying hazardous substances in the workplace.
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Understanding risk assessments for COSHH.
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Implementing control measures to minimise exposure.
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Proper storage and handling of chemicals.
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Interpreting safety data sheets (SDS) and hazard pictograms.
As an online learning module, this course offers exceptional flexibility and cost-effectiveness. It's perfect for both new employee induction and regular refresher training, ensuring all staff members are consistently aware of the rules and equipped to work safely with hazardous substances. This minimises disruption to operations while helping your organisation meet its legal obligations and foster a robust safety culture.
Duration
1.5 hours
Valid For
3 years
Delivery
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Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
In today's competitive landscape, effective customer service is crucial. Poor service can lead to lost business and a damaged reputation. Beyond external clients, strong service skills also foster a more positive internal working atmosphere, as almost all employees interact with others in a 'customer' capacity.
Our Online Customer Service Level 2 course is designed to equip your team with the essential skills to build stronger relationships with customers, clients, and colleagues. When employees possess these skills, it contributes directly to a more positive and productive working environment.
This training is an effective way to enhance the quality of interactions across your organisation. As an online learning module, it offers flexibility and cost-effectiveness, allowing employees to complete the training at their convenience. This minimises disruption to daily operations while helping to ensure a consistent standard of customer service across your workforce.
Duration
3 hours
Valid For
3 years
Delivery
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Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Navigating GDPR (General Data Protection Regulation) can be complex for organisations. Misunderstandings or non-compliance with data protection laws carry significant legal and financial risks, including substantial fines and reputational damage. Ensuring staff fully understand their responsibilities is paramount for data security.
Our Online GDPR Data Protection Level 3 course provides comprehensive training on the regulations governing data storage and security within organisations. This course emphasises the legal obligation to keep data secure and ensures staff fully comprehend the reasons behind, and methods for, complying with these crucial rules.
Participants will gain in-depth knowledge of:
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Their obligations under GDPR.
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The process for correctly handling a Subject Access Request (SAR).
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The various lawful bases for processing data, which is essential for all data handling activities.
As an online learning module, this course offers flexibility and cost-effectiveness. It enables your staff to complete this vital training at their convenience, minimising disruption to daily operations while ensuring your organisation meets its legal data protection requirements and fosters a culture of secure data handling.
Duration
1 hour
Valid For
1 year
Delivery
-
Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Poor posture and incorrect workstation setup are common issues for desk workers using Display Screen Equipment (DSE), leading to discomfort, pain, and potentially long-term medical conditions like back problems or repetitive strain injuries. Employers have a legal responsibility to mitigate these risks.
Our Online DSE / VDU Level 2 course provides essential DSE safety training, focusing on correct posture and optimal positioning for desk workers. This course ensures your organisation meets Health and Safety Regulations concerning workers classified as 'DSE users'.
Key areas covered include:
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Ergonomic principles for workstation setup.
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Correct posture and seating arrangements.
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Adjusting display screens, keyboards, and mice to prevent strain.
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Understanding the importance of breaks and exercises to maintain well-being.
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Identifying and reporting potential DSE-related hazards.
As an online learning module, this course offers flexibility and cost-effectiveness. It allows all relevant staff to complete the training at their convenience, minimising disruption to daily operations while ensuring regulatory compliance and promoting a healthier working environment.
Duration
1 hour
Valid For
3 years
Delivery
-
Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
In today's workplaces, fostering an inclusive environment is not just a moral imperative; it's crucial for attracting talent, driving innovation, and preventing costly discrimination claims. Without proper training, unconscious biases and lack of understanding can lead to exclusionary practices and a less productive culture.
Our Online Equality, Diversity & Inclusion (EDI) Level 2 course champions these core values as fundamental to a thriving workplace. This programme promotes equality of opportunity for all, aiming to give every individual the chance to achieve their potential, free from prejudice and discrimination. We specifically include Inclusion, which focuses on ensuring everyone feels valued and respected, regardless of their background or beliefs.
The course covers:
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Defining equality, diversity, and human rights in a UK context.
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Understanding the benefits of a diverse and inclusive workforce.
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Recognising and challenging unconscious bias.
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Identifying and preventing discrimination in its various forms.
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Promoting an environment where everyone feels included and can contribute.
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Awareness of relevant UK equality legislation (e.g., Equality Act 2010).
This online learning module offers a practical and efficient way to deliver this vital training across your organisation. Its inherent flexibility means staff can complete the course at their convenience, minimising disruption to daily operations while building a more equitable, diverse, and inclusive workplace culture that benefits everyone.
Duration
30 minutes to 3 hours depending on course chosen
Valid For
3 years
Delivery
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Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Ensuring comprehensive fire safety knowledge across your team is crucial for legal compliance and, more importantly, for protecting lives and property. However, coordinating in-person training for all staff can be a logistical challenge, disrupting daily operations.
Our online video learning modules provide flexible and cost-effective solutions for your workplace fire safety training needs. These courses minimise disruption while equipping your team with essential knowledge.
Fire Extinguishers (VTQ)
This concise introductory course offers a foundational understanding of fire extinguisher types, and crucially, how and when to use them safely. It's designed to give staff the basic knowledge needed to react appropriately to a small fire incident.
Fire Safety Awareness Level 1
In just over an hour, this training covers the basics of fire safety. It's ideal for all staff members, providing them with essential knowledge on fire prevention, evacuation procedures, and their role in maintaining a fire-safe environment. This course helps foster a collective responsibility for fire safety across your organisation.
Fire Marshal / Fire Warden Level 2
Approximately three hours in length, this in-depth course meets the specific requirements for individuals taking on the vital Fire Marshal or Fire Warden role. It delves into their responsibilities, how to ensure a fire-safe working environment, advanced fire prevention strategies, and detailed emergency protocols.
These online courses offer the flexibility for staff to complete training at their own pace, from any location, making compliance accessible and manageable for your business.
Duration
30 minutes to 3 hours depending on course chosen
Valid For
3 years (1 year for AED)
Delivery
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Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
While full HSE-compliant First Aid certifications require in-person or blended learning, many workplaces need flexible, accessible training for specific first aid skills or for staff supporting qualified first aiders. Coordinating traditional training can be challenging and costly.
Our selection of online video learning First Aid courses offers a highly flexible and cost-effective solution to upskill your team, ensuring more staff are prepared to respond to various medical emergencies. For full HSE-compliant First Aid at Work (FAW) or Emergency First Aid at Work (EFAW) qualifications, please refer to our dedicated face-to-face or blended course options.
Our online First Aid courses include:
AED (Defibrillator) Operator
This comprehensive 3-hour online training covers the effective use and essential maintenance of Automated External Defibrillators (AEDs). It's designed to boost confidence and ensure your staff are ready to operate this critical piece of life-saving equipment, addressing the legal and moral responsibility of having an operational AED.
Anaphylaxis Awareness (EpiPen)
In just over 1 hour, this vital training focuses on the correct use of EpiPen, Jext, and Emerade auto-injectors. This course is particularly essential for staff in schools or any setting with individuals at risk of anaphylaxis, ensuring they can provide immediate, life-saving intervention.
Appointed Persons in the Workplace
This 2.5-hour online course is tailored for staff who do not require a full HSE-compliant first aid qualification but benefit from essential first aid knowledge. It helps organisations meet their basic first aid provisions in lower-risk environments, ensuring a responsible approach to workplace safety.
Basic First Aid
This 3-hour training module covers a wide range of fundamental first aid topics. It's an excellent way to provide a broad understanding of how to respond to common injuries and illnesses, building confidence across your team.
Basic Life Support
A 2-hour video training module covering the core Basic Life Support (BLS) syllabus, including essential paediatric BLS protocols. This course is crucial for any workplace where immediate life support might be required, providing skills that can be truly life-saving.
These online modules provide a convenient and efficient way to enhance your team's first aid capabilities, minimising disruption while maximising preparedness.
Duration
3.5 hours
Valid For
3 years
Delivery
-
Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Navigating the complexities of workplace health and safety regulations can be a significant challenge for any organisation. Without comprehensive training, businesses face increased risks of accidents, injuries, and potential legal penalties for non-compliance. Ensuring all staff understand their responsibilities is crucial for fostering a safe working environment.
This comprehensive Online Health and Safety Awareness course is designed for anyone needing a thorough understanding of workplace safety, ensuring compliance with relevant Health and Safety regulations.
The course covers a broad range of critical topics, including:
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Understanding health and safety regulations and legal frameworks.
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Implementing preventative measures and effective safety planning.
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Conducting risk assessments and understanding Personal Protective Equipment (PPE).
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Identifying common causes of workplace accidents.
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Employer and employee responsibilities under health and safety law.
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RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) requirements.
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COSHH (Control of Substances Hazardous to Health) principles.
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Basic first aid awareness.
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Workstation/VDU safety and ergonomics.
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Safety protocols for working at heights.
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Gas safety and electrical safety.
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Introduction to occupational health and infection control.
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Understanding health and safety enforcement.
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Exploring the dangers and interconnectedness of regulations in areas like fire safety and manual handling.
As an online video learning module, this course offers significant flexibility and cost-effectiveness. It enables your team to complete this vital training at their convenience, minimising disruption to daily operations while ensuring your organisation meets its legal obligations and promotes a robust safety culture.
Duration
30 minutes
Valid For
3 years
Delivery
-
Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Accidents involving ladders and stepladders are a significant cause of workplace injuries, often due to incorrect usage or selection. Employers have a duty of care to ensure staff are properly trained to minimise these risks.
Our Online Ladder Awareness course provides essential training to prevent injuries associated with ladders and stepladders. By completing this basic awareness training, employees will gain a clear understanding of:
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When it is appropriate to use a ladder or stepladder.
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When alternative equipment should be considered instead of a ladder.
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How to correctly inspect ladders for damage.
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Safe positioning and securing techniques for ladders.
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Proper climbing and working practices on ladders to minimise risk.
This online video learning module offers flexibility and cost-effectiveness, enabling your employees to complete the training at their convenience. It helps ensure your workforce understands the crucial safety protocols for ladder use, contributing to a safer working environment and helping your organisation meet its health and safety responsibilities.
Duration
1 hour
Valid For
3 years
Delivery
-
Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Legionella presents a serious health risk and a significant legal obligation for companies and building owners. Non-compliance with the Health and Safety at Work Act and the HSE's L8 ACOP (Approved Code of Practice) can lead to severe penalties, outbreaks, and reputational damage. Many staff may be unaware of these risks or their role in managing them.
Our interactive Online Legionella Awareness course helps all staff members understand their responsibilities and identify the risks associated with Legionella. It equips them to assess potential sources of danger within the premises.
This course provides sufficient knowledge to either:
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Initiate a basic Legionella control programme within your organisation.
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Make informed decisions when engaging external contractors for Legionella management.
As an online learning module, this course offers flexibility and cost-effectiveness. It enables your team to complete this crucial training at their convenience, minimising disruption to daily operations while ensuring your organisation meets its legal duties and safeguards the health of occupants.
Duration
6.5 hours
Valid For
3 years
Delivery
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Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Organisations in both medical and private sectors face the critical challenge of preparing for and responding to major incidents. Inadequate planning can lead to chaotic responses, increased casualties, severe operational disruption, and significant reputational and financial damage. Effective high-level planning is paramount for resilience.
Our Major Incident Planning and Support training is designed for high-level strategic planning, offering various levels to suit different organisational needs. This specialist training equips leadership and key personnel with the frameworks and understanding required to develop robust incident response plans.
Please contact us directly to discuss your specific requirements and learn more about the course curriculum. Due to the diverse nature of major incidents and sector-specific demands, different versions of this course are available to ensure the training is precisely tailored to your organisation's unique risks and operational context.
This training ensures your team is prepared to lead effectively during crises, minimising impact and facilitating a swift recovery.
Duration
1 hour to 3 hours
Valid For
3 years
Delivery
-
Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Promoting mental well-being is a critical priority for modern workplaces, yet many organisations struggle to provide accessible, consistent training across all staff levels. Lack of awareness can lead to missed signs of distress, inadequate support, and a less productive work environment.
Our online video learning courses offer a flexible and cost-effective solution to enhance mental health awareness and support within your organisation. These modules empower your team to recognise, respond to, and foster a healthier workplace culture.
Mental Health Awareness Level 1
In approximately 1 hour, this introductory course provides essential training on identifying common mental health conditions that may present in the workplace. Participants will learn how to recognise potential signs of mental ill-health and confidently signpost individuals to appropriate internal or external support resources.
Mental Health Awareness Level 2
This 2.5-hour video learning course delves deeper into the effects of mental health in the workplace. Featuring insights from various experts, it expands on identifying mental health conditions and effective signposting. Crucially, it also guides participants on practical steps to create a mentally healthy workplace environment, promoting proactive well-being strategies.
Mental Health Awareness Level 3
Designed for those leading mental well-being initiatives, this 3-hour training course provides advanced knowledge for developing and implementing comprehensive mental health strategies in your organisation. It equips senior staff with the understanding needed to champion mental well-being effectively across all levels.
These online courses offer the flexibility for staff to complete training at their own pace, from any location, making mental health awareness training accessible and manageable for your business.
Looking for further mental health support? If these online courses don't quite meet your specific needs, we offer a range of other mental health courses that can be delivered face-to-face or via a live virtual course.
Duration
3.25 hours
Valid For
3 years
Delivery
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Pet owners often feel helpless when their beloved animals face an unexpected injury or sudden illness. Knowing how to act quickly and effectively in those critical moments before professional veterinary care can significantly improve outcomes for the animal and reduce distress for the owner.
Our Online Pet First Aid course provides vital knowledge for these situations. While it's not designed to replace professional veterinary care, this training will equip you to:
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Recognise a pet emergency swiftly.
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Calm your pet during stressful situations.
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Reduce the risks associated with delayed treatment by providing immediate, appropriate care.
This course makes learning essential pet first aid simple and accessible. It's a small investment that can make a big difference in a pet's life, helping you to confidently manage common pet emergencies until professional help arrives.
Duration
40 minutes
Valid For
3 years
Delivery
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Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Effective presentation skills are crucial across almost all business sectors and forms of training. Whether it's pitching a business case, delivering sales information, informing colleagues, or leading a training course, a poorly delivered presentation can undermine your message and hinder results. Many individuals lack the core skills or confidence to truly engage an audience.
Our Online Presentation Skills course covers the key aspects of giving an effective and memorable presentation. This training provides you with the fundamental skills and confidence needed to plan, deliver, and achieve impact with your presentations.
The course includes:
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Structuring your content for maximum clarity and retention.
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Engaging your audience and maintaining their interest.
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Techniques for confident delivery and managing nerves.
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Designing effective visuals (e.g., slides) that enhance your message.
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Strategies for handling questions and managing audience interaction.
This online module offers flexibility and cost-effectiveness, making it an ideal choice for both individual professional development and for upskilling teams. It's particularly perfect for students and new professionals looking to make a strong impression.
Duration
2 hours
Valid For
3 years
Delivery
-
Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Protecting children from abuse and neglect is a paramount responsibility for individuals and organisations working with or around young people. However, many staff, volunteers, and even parents may lack the clear understanding of how to identify potential signs of harm or the correct procedures for reporting concerns. Failure to act can have severe consequences for children and significant legal repercussions for organisations.
Our Online Safeguarding Children Level 2 course is designed to equip staff, volunteers, and parents with the essential knowledge and confidence needed to protect children effectively. This training ensures participants understand the complexities of safeguarding, promoting a safer environment for children.
The course covers:
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Identifying different forms of abuse and neglect (e.g., physical, emotional, sexual, neglect).
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Understanding the signs and indicators that a child may be at risk.
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Knowing how and when to report concerns, following established procedures.
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The importance of maintaining confidentiality while safeguarding children.
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Strategies for avoiding situations that could put children at risk.
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Understanding relevant UK legislation and guidance for safeguarding children.
This online video learning module offers flexibility and cost-effectiveness, enabling a wide range of individuals to complete this vital training at their convenience. It minimises disruption while ensuring your organisation meets its moral and legal obligations to safeguard children effectively.
Duration
30 minutes
Valid For
3 years
Delivery
-
Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Slips, trips, and falls are among the most common causes of workplace accidents, leading to significant injuries for employees and visitors. These incidents result in lost workdays, potential legal claims, and a compromised safety record for businesses.
Our Online Slips, Trips & Falls Level 2 training plays a key part in preventing accidents. This course helps staff to:
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Identify common hazards that lead to slips, trips, and falls within any workplace environment.
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Understand the associated risks and how they manifest in various operational settings.
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Develop a keen eye for proactive problem identification, leading to the implementation of effective preventative measures.
As an online video learning module, it offers flexibility and cost-effectiveness, enabling staff to complete the training at their convenience. This minimises disruption while significantly contributing to a safer working environment for everyone on your premises.
Duration
2 hours
Valid For
3 years
Delivery
-
Online
Resources
Log into an online portal after your course to enjoy some more resources on this topic
Working at height presents significant risks of serious injury, and non-compliance with regulations can lead to severe legal penalties. Many workplaces use ladders, stepladders, and harness systems, requiring employees to understand safe practices and their legal obligations.
Our Online Working at Height Level 2 course provides essential training on safely performing tasks at height. This course covers working with ladders and stepladders, as well as the correct use of harness systems. It follows HSE recommendations and guidelines to ensure compliance under the Working at Height Regulations.
The course helps you understand your obligations regarding Health and Safety in the workplace, aiming to reduce accidents. As an online video learning module, it offers flexibility and cost-effectiveness, allowing your team to complete this critical training at their convenience. This minimises operational disruption while helping your organisation meet its legal responsibilities and enhance workplace safety.