Frequently Asked Questions

Yes, absolutely! At Oodles Training, we pride ourselves on making our courses as relevant, bespoke, and engaging as possible for you. We love to tailor our training to fit your specific needs. While we strive to customise courses wherever we can, it's worth noting that many of our training courses, including regulated qualifications like Fire Safety, Emergency First Aid at Work, defibrillator training or Paediatric First Aid, have specific guidelines they need to follow for certification. This means some courses have a bit more flexibility for bespoke content than others. If there are particular elements you'd really like us to include in your custom training, or if your environment has unique considerations (for example, specific risks in your workplace that you want to address in a workplace first aid course), please just get in touch before you book. This gives us the best chance to discuss your requirements and ensure we can craft a tailored training solution that's exactly what you're looking for, whether it's first aid training, mental health, fire safety, or another of our valuable courses.

We are passionate about sharing knowledge and best practices from environments we know well We specialise our training in three key areas, where we have trainers with expertise: • Oodles Education: Courses designed for teachers, students and those who work in the educational sector • Oodles Workplace: Courses designed for the workplace to support staff safety and growth. • Oodles Sport: Courses tailored to the sporting environment, clubs, camps and those who work with athletes. Our approach is centered on making sure your training is engaging, effective and tailored to your world

Perhaps the best endorsement of the effectiveness of our training is the number of people who come back time after time to work with us, building long-standing trusted relationships. We also always ask for feedback, which we openly share on our website and on google reviews. In addition, many of our courses are certified courses. This means there is an assessment at the end to ensure everyone has the knowledge needed to pass the course. This year, we have 100% of participants getting a pass for certified courses.

Many of our courses can be run as blended sessions, combining online learning with in-person training. Check the 'delivery' section on each course page for details.

If you need to step out for a quick moment during one of our live or live-virtual training courses, that's usually absolutely fine for something quick However, it's really important to know that many of our training courses, including our popular first aid qualifications (like Emergency First Aid at Work and Paediatric First Aid), are nationally regulated and come with specific certification requirements. This means there are rules about the minimum training hours you need to complete to get your official certificate. If you miss a significant chunk of the course, even if it's unintentional, it might mean you can't be assessed or awarded the qualification. For example, if a regulated first aid course requires 6 contact hours, missing too much time could stop you from getting your first aid certificate. We want everyone to succeed, so being present for the full course is key! Plus, many of our certificated training courses (whether it's first aid, mental health Fire Safety, or other topics) often have an element of practical assessment and / or a test at the end. These tests cover everything taught during the sessions, so being there for all the content gives you the best chance to succeed If you know you might need to leave early, arrive late, or if something pops up during the training, please just have a quick chat with your instructor. They can let you know how it might affect your qualification and discuss your options. Our main goal at Oodles Training is to help you get the most out of your course and ensure you get any certificates or qualifications you need

We have a range of trainers who we use, each who have a slightly different background, to ensure they are able to tailor your course as much as possible. These backgrounds range from paramedics, nurses, school house parents, school governors and those working in industry. Each instructor is highly trained to deliver your course and receives regular CPD to ensure they always deliver best practice.

Often the biggest barrier to offering great training is freeing up (and covering) staff for the time. As such, as Oodles Training, we are happy to run courses for as few as three people. Many of our certificated courses have a maximum of 12 on a course, although we can normally bring in additional instructors if you have a larger group.